Restaurant CRM & Guest Retention Software
Own your customer data. Automatically collect diner phone numbers via QR menu scans and POS billing to trigger targeted WhatsApp campaigns, birthday discounts, and Google review requests.
What is Restaurant CRM Software?
Restaurant CRM software collects guest profiles, dining history, favorite items, and lifetime spend in one secure database. MenuTap allows restaurant operators to stop relying on food delivery aggregators for repeat orders, communicating directly with guests via automated WhatsApp messages.
WhatsApp Marketing
Send personalized offers, discount codes, and weekend specials with open rates up to 98%.
Automated Birthday Offers
Delight guests with automatic celebratory discounts on birthdays and anniversaries.
Google Reviews Booster
Automatically message satisfied diners after payment to collect authentic 5-star Google Map reviews.
Frequently Asked Questions
What is restaurant CRM software?
Restaurant CRM (Customer Relationship Management) software compiles guest contact information, visit frequency, average spend, and dining preferences into unified customer profiles. MenuTap captures this data automatically via QR code ordering and POS billing counters.
How does MenuTap help restaurants bring customers back?
MenuTap segments customers based on order history and automated RFM (recency, frequency, monetary) scoring. It triggers targeted WhatsApp promotional campaigns, automated birthday coupons, and loyalty point expiration reminders.
Which plans include the Restaurant CRM in MenuTap?
Full Customer CRM, 360-degree guest profiles, and automated marketing campaigns are included in MenuTap Pro AI at ₹799/month (or ₹7990/year). Basic order analytics are available in Growth.